Privacy Notice for Future Horizons (Trading Name of Future Community Pathways CIC)
In this document, “we,” “our,” or “us” refer to Future Horizons, the trading name of Future Community Pathways CIC.
Introduction
This privacy notice aims to inform you about how we collect and process any information that we collect from you or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In this notice, “process” means collect, store, transfer, use, or otherwise act on information. It informs you of your privacy rights and how the law protects you.
We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is a continuation of our respect for you and your personal information, not simply an exercise in compliance.
We undertake to preserve the confidentiality of all information you provide to us and hope that you reciprocate. Our policy complies with the Data Protection Act 2018, incorporating the EU General Data Protection Regulation (GDPR).
The law requires us to inform you about your rights and our obligations in regards to the processing and control of your personal data. We do this by requesting that you read the information provided at www.knowyourprivacyrights.org.
Except as set out below, we do not share, sell, or disclose to a third party any information collected through our website.
Data Protection Officer
We have appointed a Data Protection Officer (DPO) responsible for ensuring that our policy is followed. For any questions about this privacy notice or requests to exercise your legal rights, please contact our DPO, Graham Broadbent, at Gr****@ma********.uk.
Data We Process
We may collect, use, store, and transfer different kinds of personal data, which we group as follows:
- Identity Information: This includes first name, last name, title, date of birth, and other identifiers you may have provided.
- Contact Information: Billing address, delivery address, email address, telephone numbers, and any other contact information.
- Financial Data: Bank account and payment card details.
- Transaction Data: Details about payments or communications to and from you and information about products or services you have purchased.
- Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform.
- Profile Data: Username and password, purchases or orders, interests, preferences, feedback, and survey responses.
- Marketing Data: Preferences in receiving marketing communications; responses to and actions in relation to our services.
We may aggregate anonymous data, which does not identify you, for statistical purposes. If we combine this data with your personal information in a way that could identify you, we treat it as personal information and use it according to this privacy notice.
We do not collect any special categories of personal information, such as information about your health, ethnicity, or religious beliefs.
If You Do Not Provide Personal Information
If we need to collect personal data by law or under a contract and you do not provide that data, we may not be able to perform the contract. If this is the case, we will notify you.
The Bases on Which We Process Information
We process your information based on:
- Contractual Obligation: When a contract is formed between you and us, such as when you create an account, buy a product, or agree to our terms and conditions.
- Consent: When you provide consent, such as when browsing our website or requesting more information.
- Legitimate Interest: When processing is necessary for our legitimate interests, such as record-keeping, responding to your communication, or protecting legal rights.
- Legal Obligation: When processing is necessary to comply with the law, such as in response to a court order.
Specific Uses of Information Provided
- Third-Party Disclosure: We do not share personal information with third parties except as set out in this notice.
- User-Generated Content: Our website allows for public interaction, such as posting comments or tagging images. We advise caution with public posts, as we cannot control third-party actions once information is shared publicly.
Payment Information
Payment information is not processed through our website; it is handled by secure third-party providers like PayPal. Our employees and contractors do not access this data.
Job Applications and Employment
If you apply for a job with us, we may retain your information for up to three years in case of future opportunities. If employed, we collect information relevant to your employment and retain it for six years after the employment period.
Complaints
For complaints regarding website content, please contact us. If your complaint is justified, we will remove the content in question while we investigate.
Your Duty to Inform Us of Changes
Please keep us informed if your personal data changes.
Access to Your Personal Information
You may review or update your personal information at any time by signing into your account on our website. For information not provided on the website, please contact us.
Removal of Your Information
You can request the removal of personally identifiable information by contacting us. However, this may limit the services we can provide to you.
Data Security
We use SSL certificates to secure data transfer. You can verify this by looking for the closed padlock symbol in your browser.
Cookies and Automated Information Collection
Our website uses cookies to track usage and provide a personalised experience. You can control cookie preferences in your browser settings.
Data Processing Outside the EU
Data obtained may be processed outside the EU, with safeguards in place to ensure compliance with UK and EU data protection laws.
Review of This Privacy Policy
This privacy notice may be updated periodically. Please check this page for the latest version.
If you have any questions regarding our privacy policy, please contact us.